Imagine this scenario. You go to your office, sit down to get the work done and have to coordinate with a colleague on a project. You open your system, only to find out that you have been logged out of the portal and can’t log in anymore. You try everything you can to log back in but to no avail. Had your business opted for managed services, a simple call would have done the job because you would have immediately gotten in touch with an experienced professional and reported the issue.
What are Managed Services?
Managed Services is a term used to describe the IT services that are provided to your business by a third party. Your Managed Service Provider (MSP) manages the entire IT infrastructure and works towards resolving your issues.
Types of Managed Services
The services can be different for every business, depending on its type and the kind of needs that they have. Here are some common services that are generally provided by MSPs:
- Custom software solutions
- Data backup and disaster recovery
- Hardware maintenance
- Helpdesk support
- IT planning and implementation
- Network security
- Remote network monitoring
- Server management and security
One common mistake that many businesses make is that they think this is only suitable for big business, when in fact, small and medium businesses can also take maximum advantage of managed IT services. Small businesses generally don’t have IT resources required to run a business efficiently. When you subscribe to a managed IT service, you are in fact limiting the downtime, staying up to date with the technology and are taking a very proactive approach in solving technology related problems. By using a managed services provider, you allow your business to achieve the following things:
- Advance IT planning
- Controlled IT costs
- Increased data security
- Knowledge base
- Reduced downtime
- Reduced labor cost
It Will Prevent Issues
Gone are the days when businesses only used to address IT issues when something was broken. Today, things are fast changing and there is a greater need for data security and updated technology, which can be done with the help of managed services.
How Can Managed Services Help Me Out?
The thing with managed services is it caters to different businesses that have different requirements. In other words, it offers customized IT services tailored to a business’ needs. Some of the services that they can provide you include:
- 24/7 monitoring
- Backups management of servers and workstations
- Hosted email
- Installation and management of firewalls
- Installation and management of software updates
- Installation and management of virus and software
- Management and monitoring of desktops, servers, and networks
- Remote diagnostics and troubleshooting
- Remote support
Advantages of Managed Services
Here are some of the advantages that you will enjoy:
- Centralized Systems
- Extensive Expertise
- Resilience and Security
- Up-to-Date Technology
In conclusion, managed IT service contract has several advantages for small businesses. So make sure that you get one to optimize your IT operations.