There are viruses, malware and other potential threats looming around every corner, threatening your business’ Internet-related aspects. If you are not careful, they can infect your computer and corrupt important data in files and elsewhere on your computer.
You can contract viruses as well as malware and other unwanted threats from social media, malicious websites, pop up ads and even email sometimes. When you do know for sure that you have a malware disrupting the flow of your work, some measures need to be taken for removal.
The measures may look simple but need a considerable bit of time and sometimes, even the help of professionals. Here are some of the measures you need to take.
1. Log Off
Going completely offline can be difficult but it might be the only way to protect yourself from further damage. The virus or malware often communicates with the source via the internet, so if you sever the connection of the malware with the source you may be closer to solving the problem.
Disconnect by unplugging the Ethernet connection that you have. You can alternatively use your airplane mode key or access the airplane mode through your taskbar on your desktop screen if you are connected via Wi-Fi.
2. Use a Backup PC or Laptop for Internet
When you’re trying to find a fix for the malware problem on your main PC or laptop, a secondary computer can help you with your diagnosis for the first one. Just be sure not to use the first PC as a Wi-Fi hotspot or anything similar. You will need to search online for probable fixes for the problem on the infected computer.
You might need additional programs to rescue your main computer so you can use that second computer to download those programs as well. A college or school computer can also help you with this if you have access to it at your college or university. Use an empty and secure flash drive to transfer any programs to the infected computer to run them.
3. Back it Up
The “it” we are referring to is your personal files and important documents. Chances are, you may have already been keeping a backup of files on a separate hard drive or a second computer. If you haven’t already, nothing’s stopping you now. Don’t copy everything outright either. You need to be extremely careful not to transfer the ransomware to the other computer.
Make sure that the second computer you transfer these files to, has a reliable and updated antivirus software to scan the files before transferring them. You don’t want a repeat of the fiasco with your second computer, too.
4. Rescue Disk vs. Safe Mode
You can also try to boot your computer up in safe mode to keep non-core programs from running in the background. This helps separate problems more easily to tackle them. Many computers can enter safe mode when you press the “F8” key on startup and navigate to where it says safe mode, then press enter.
Alternatively, there are different rescue disks for antiviruses like AVG and Kaspersky, among others that you can use to deal with your antivirus problems.
If you have a particularly stubborn malware issue, don’t hesitate to call us at Crumbacher.