Voice over internet protocol (VoIP) phone systems are the hottest new trend right now, whether for business or personal use. So just why are these new phone systems exploding in popularity? They’re eating up the market share of telecom providers?
Well, VoIP comes with a host of features making it a much more effective and efficient system. Let’s have a look at some of the reasons it’s beating out the competition.
No Need for Onsite Equipment
Since the hosted phone solutions do not require any equipment onsite, you get to use a lot more space in your office or home. What’s more, you don’t need any contractors showing up, not even if your office is a converted bedroom! And since there is absolutely no physical hardware around, you don’t have to worry about repairs, maintenance and upgrades.
All of those features will be taken care of invisibly, since online telephony will always be updated to the very latest version. Virtual systems can easily and swiftly add whatever new features become available, like the new Business SMS feature offered by RingCentral.
Whenever you’re online, your phone system will be fully functional. Whether you’re at a business convention, having lunch at your favorite cafe, or relaxing at home, you can do everything you could at the office. You can change your message alerts, download call data and redirect your 800 numbers with no difficulty at all.
What’s more, your VoIP system will even work across multiple ZIP codes, so if your employees are spread across different time zones, you have no need to worry. With VoIP, all your employees will be able to share a single communication system.
VoIP systems are incredibly flexible. Setup does not take more than a few minutes, and you can expand or contract features at will. You will never have to be stuck with hardware you don’t want to pay for or features you don’t use. This eases the addition of new offices, and even helps you allow your employees to telecommute!
In a way, the real gift of online telephony is flexibility, as it allows you to concentrate on your customers instead of on the hassles of old-line telecom services. Whether you need to adjust your business hours, prioritize calls or open up a new office in a different ZIP code, VoIP makes the task a lot easier. You even have the flexibility to replace receptionists with the online telephony system!
It’s an Inexpensive System
The payment structure of VoIP solutions makes it incredibly easy for users to control their costs well. Given the pay-as-you-go and low-risk model, you will only have to pay for as many service minutes as you end up using. Plus, as we mentioned earlier, there is no hardware to install and maintain, meaning service costs are just about minimal.
All of this combines to make VoIP systems not only more efficient than traditional telecom services, but also cheaper on a monthly basis. If you’re interested, here’s a list of the top companies providing VoIP services.