Alan G. with Crumbacher has been an amazing support for our team! He always responds quickly to requests for help, he is kind and patient with our staff, and he is very knowledgeable and great at troubleshooting and finding the problem. Having trust in our IT provider is critical, and we are happy to have found that in Alan. Thank you!
IT Consulting & Strategy
Strategic IT guidance with hands-on ownership.
Unclear IT priorities become a practical roadmap built around operations, risk, budget, and growth.
Disconnected vendors get coordinated through one lead technician responsible for the full technology stack.
Security gaps are reviewed through a multi-layered approach aligned with NIST best practices.
Aging systems are evaluated with lifecycle planning that supports uptime, productivity, and continuity.
Cloud, backup, and infrastructure decisions are shaped around restoration needs and daily workflows.
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Trusted Guidance for Better Technology Decisions
Support built around ownership, clarity, and long-term operational reliability.
Celia Yapita
People and Operations Director, New Mexico Centre on Law and Poverty
The team at Crumbacher are always friendly and knowledgeable. We highly recommend them to anyone looking for a fantastic IT support team!
Angel Franco
Practice Manager, Western Dermatology Consultants
We at New Mexico School for the Deaf are a long-time customer and have had the pleasure of working with this company for many years. We have consistently reaped the benefits of their state-of-the-art products and excellent technical support, which always exceed our expectations. As a school, reliable equipment and prompt service are essential to keeping everything running smoothly, and they have never let us down. In the world of technology, it makes a lot of sense to stay with a good thing when you have found it. A special thank you goes to service technician Bill Murdoch, whose attention to detail, friendly professionalism, and expertise have made a real difference for our staff. We highly recommend this company to any organization looking for dependable service and a partner they can trust.
Sam Montoya
IT Director, New Mexico School
We love working with Crumbacher! We have leased multiple machines through them for many years, and it has always been a pleasure to work with them. Their technicians are knowledgeable and prompt when we need help, even with our remote location!
Cristiano
Director of Information Technology, Ojo Spa Resorts
Rihanna with Crumbacher Business Solutions helped solve my printer connectivity and set up my scanning needs beautifully. My connectivity issues were more difficult to solve than expected, but Rihanna was persistent, showing follow through and checking up with me to make sure she had done her job correctly. She set up my scanning in a heartbeat. Since then, my printer has been a hammer. When I need it, it’s there, and it works. No questions. Thanks Rihanna. I do, however, take issue with printers that struggle to stay connected to Macs. 25 years ago, yes. Now, with Apple’s prevalence in our lives there should be no excuse. Bad HP.
Samuel Gerberding
GM, Inn of the Governors
My dental practice has had an excellent experience working with Crumbacher Business IT services. Travis has been incredibly responsive, knowledgeable, and proactive in keeping our practice running smoothly. In a dental office, reliable IT support is essential, and he consistently addresses issues quickly and helps us prevent problems before they arise.
It’s reassuring to know we have an IT team we can trust when we need them. I highly recommend Crumbacher to any business looking for professional, dependable IT support.
Pino Periodontics
Curtis M. Dental Industry
Technology Planning That Reduces Daily IT Friction
When staff needed fast, dependable help, Crumbacher delivered responsive support, stronger trust, and smoother day-to-day operations.
After repeated dead ends with other providers, Crumbacher restored six systems and key devices in under 30 minutes.
A distributed organization needed dependable printer and copier support; Crumbacher delivered rapid, efficient help across New Mexico.
Trusted By
Our Awards
Consulting Services Built Around Your Full Technology Stack
Practical guidance across every IT domain
IT Roadmapping
Build a clear IT roadmap that connects upgrades, security, budgets, and business goals into a practical plan your team can follow.
Infrastructure Review
Review networks, servers, workstations, and core systems to uncover gaps, reduce downtime risk, and prioritize the right improvements.
Security Planning
Strengthen protection with layered security planning, monitoring guidance, backup review, and recommendations aligned with NIST practices.
Cloud Strategy
Evaluate cloud options, migration needs, storage, access, and backup strategy so your systems support productivity without added complexity.
Network Consulting
Improve connectivity with network analysis, secure wireless planning, firewall review, and infrastructure guidance for daily operations.
Continuity Planning
Plan backup, recovery, and continuity needs around real workflows, restoration priorities, and the systems your business depends on.
Vendor Coordination
Simplify technology decisions with direct vendor coordination for IT systems, phones, printers, security cameras, and connected services.
Lifecycle Planning
Review desktops, laptops, servers, printers, and network equipment to plan replacements before aging hardware disrupts productivity.
Compliance Alignment
Align technology plans with operational and compliance requirements through practical controls, documentation, and ongoing review.
Our Partners
Proof Points Behind Practical IT Strategy
300
Businesses Trusting IT Services
0.837
Recurring IT Issue Reduction After 3 Mo
94.6%+
First Call Issue Resolution Rate
Turn Technology Decisions Into a Practical Plan
IT consulting should give you more than a list of recommendations. It should help you understand what needs attention, why it matters, and how each decision supports safer, more reliable business operations.
Crumbacher approaches strategy from the full technology stack, including networks, servers, desktops, security, backups, phones, printers, and vendor relationships. That broader view helps reduce disconnected decisions and keeps planning grounded in how your team actually works.
You get practical guidance tailored to operational and compliance requirements, with a dedicated IT professional who acts as the client’s IT manager. The result is clearer planning, fewer technology surprises, and a more manageable path forward.
Assess, Prioritize, and Improve With Confidence
Strong IT strategy starts with understanding the environment you already have. Crumbacher reviews the systems, workflows, risks, and support needs that affect daily productivity, then helps prioritize improvements that fit your operations.
- Infrastructure reviews for servers, workstations, networks, and connected devices
- Cybersecurity planning using multi-layered controls and NIST best practices
- Cloud, backup, and recovery guidance tied to business continuity needs
- Vendor coordination to reduce communication gaps and simplify decisions
- Technology lifecycle planning for upgrades, replacements, and modernization
This gives your business a clearer view of what to fix now, what to plan for next, and how to reduce risk without adding unnecessary complexity.
Strategy Backed by Direct Technical Ownership
When technology problems are handled one ticket at a time, it is easy to miss the bigger picture. Crumbacher uses a non-tiered service model where a lead technician is responsible for the entire technology stack and understands your environment over time.
That same ownership improves consulting outcomes because recommendations are connected to real support history, vendor issues, recurring pain points, network performance, and business goals. Instead of receiving generic advice, you get planning shaped by how your systems are used every day.
This approach helps your organization make smarter decisions about security, infrastructure, cloud adoption, device management, and long-term support.
Plan Smarter IT Decisions
Get practical guidance for safer, more reliable operations.
Connect Planning With Ongoing Technology Support
Effective IT consulting connects planning with implementation. Crumbacher helps turn strategic recommendations into practical next steps, whether your business is improving cybersecurity, replacing aging equipment, modernizing infrastructure, moving workloads to the cloud, or consolidating technology support under one provider.
Because Crumbacher also supports managed IT, secure wireless networks, VoIP systems, copier and printer environments, backups, and security cameras, your consulting plan can account for the connected systems your business depends on every day.
The goal is simple: create a technology environment that is easier to manage, better protected, and aligned with the way your organization operates.
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Frequently Asked Questions
What does IT Consulting & Strategy include for my business?
IT Consulting & Strategy covers a comprehensive review of your technology environment, including infrastructure, cybersecurity, cloud services, and business devices. You get practical recommendations tailored to your operational needs, compliance requirements, and growth plans. A dedicated IT professional works closely with you to identify improvements, coordinate with vendors, and guide long-term technology decisions, so your business stays productive and secure.
How can IT Consulting & Strategy help my business reduce risk?
By assessing your current IT setup and identifying vulnerabilities, IT Consulting & Strategy helps you implement layered security and resilience measures. This approach includes:
- Ongoing monitoring and threat detection
- Cloud backup with versioning and encryption
- Actionable planning based on NIST best practices
- Practical steps to strengthen compliance and business continuity
The result is a safer, more reliable technology environment for your operations.
What is the typical approach to a technology strategy project?
You start with an in-depth assessment of your current systems, business goals, and operational challenges. A dedicated lead technician then develops a strategic plan that aligns technology with your specific requirements. This plan covers infrastructure upgrades, cybersecurity improvements, device management, and ongoing support, ensuring your IT roadmap is practical and actionable from day one.
How does pricing work for IT Consulting & Strategy services?
Pricing for IT Consulting & Strategy is based on the complexity and scope of your business needs. You receive a clear, tailored proposal that reflects your current environment, project goals, and any ongoing support requirements. Projects can be structured as one-time consultations or as part of a comprehensive managed IT relationship, so you have flexibility based on your budget and timeline.
Why choose this provider for IT Consulting & Strategy over others?
With a dedicated IT professional acting as your in-house technology manager, you get hands-on, relationship-driven support rather than generic ticket-based service. Local expertise in Northern New Mexico, a full-stack approach, and the ability to integrate IT, copiers, VoIP, and security cameras under one technology partner make your operations simpler and more reliable. This provider focuses on proactive guidance tailored to your day-to-day and long-term needs.
