Showing That You Care.
Working Hard For Everyone’s Benefit.
Always Learning and Growing.
Taking Ownership.
Our Values
If these are some of your values, we’d like to invite you to join our team! At Crumbacher, we believe there is always a better way to do anything and we strive to play our part in the creation of an exceptional life for our team and the organizations we support. We do this through making sure we’re always showing that we care in the way we support people and technology in the pursuit of personal and professional excellence.
IT Positions.
IT Specialist - Level I (Pay Level: $40k - $55k/yr) - CURRENTLY FILLED
Position Description
As a Tier I IT Specialist you will work with other senior team members to support the
Crumbacher IT team
and clients through fullling the following roles:
- Provide tier I technical support for other Crumbacher IT Specialists and clients
- Project oversight and technical support
- Working side by side with other team members to complete IT tasks
- Providing side by side, on-the-job training to fellow team members
- Contribute to Crumbacher internal infrastructure development
- Work to resolve unique (never seen before) or more difficult IT issues
Position Requirements
1) Minimum Knowledge of / hands-on experience:
- Advanced MS Server administration (GPOs knowledge, DC replication, folder redirection)
- SQL and Database
- IT Industry security standards and best practices
- Advanced Microsoft Exchange knowledge
- Microsoft Azure Knowledge (virtualization)
- Advanced HyperV and ESXi Knowledge
- PowerShell
- Advanced network troubleshooting & management
2) Minimum 1 year of professional IT work experience with at least 3 years of networking and server experience.
3) Must have a clean driving record
IT Specialist - Level II (Pay Level: $55k - $70k/yr) - CURRENTLY FILLED
Position Description
As a Tier II IT Specialist you will work with other senior team members to support the
Crumbacher IT team and clients through fulfilling the following roles:
- Provide tier II technical support for other Crumbacher IT Specialists and clients
- Project oversight and technical support
- Working side by side with other team members to complete IT tasks
- Providing side by side, on-the-job training to fellow team members
- Contribute to Crumbacher internal infrastructure development
- Work to resolve unique (never seen before) or more difficult IT issues
Position Requirements
1) Minimum Knowledge of / hands-on experience:
- Advanced MS Server administration (GPOs knowledge, DC replication, folder redirection)
- SQL and Database
- IT Industry security standards and best practices
- Advanced Microsoft Exchange knowledge
- Microsoft Azure Knowledge (virtualization)
- Advanced HyperV and ESXi Knowledge
- PowerShell
- Advanced network troubleshooting & management
2) Minimum 4 years of professional IT work experience with at least 3 years of networking and server experience.
3) Must have a clean driving record.
IT Specialist - Level III (Pay Level: $70k - $85k/yr) - CURRENTLY FILLED
Position Description
As a Tier III IT Specialist you will work with other senior team members to support the
Crumbacher IT team
and clients through fullling the following roles:
- Provide tier III technical support for other Crumbacher IT Specialists and clients
- Project oversight and technical support
- Working side by side with other team members to complete IT tasks
- Providing side by side, on-the-job training to fellow team members
- Contribute to Crumbacher internal infrastructure development
- Work to resolve unique (never seen before) or more difficult IT issues
Position Requirements
1) Minimum Knowledge of / hands-on experience:
- Advanced MS Server administration (GPOs knowledge, DC replication, folder redirection)
- SQL and Database
- IT Industry security standards and best practices
- Advanced Microsoft Exchange knowledge
- Microsoft Azure Knowledge (virtualization)
- Advanced HyperV and ESXi Knowledge
- PowerShell
- Advanced network troubleshooting & management
2) Minimum 7 years of professional IT work experience with at least 3 years of networking and server experience.
3) Must have a clean driving record
MFP / Copier Tech Positions.
MFP/ Copier Tech (Pay Level: $19.50-$28.25/hr) | OPEN)
Position Description:
MFP tech’s provides onsite and remote support for all Crumbacher contracted and non-contracted clients. Work will include troubleshooting, diagnosing issues, repairing and installing new multifunction printers, and communicating effectively with customers and manufacturer support teams.
Responsibilities
- Diagnose and repair common printer, copier issues
- Paper jams, feed issues, print quality problems
- Roller, fuser, and transfer belt replacements
- Basic electrical/mechanical troubleshooting
- Perform routine preventive maintenance without supervision
- Install printers onsite
- Calibrate devices and restore print quality
- Document all service activity accurately in Miracle Service ticketing systems
- Maintain parts inventory and request replacements as needed
- Provide clear, professional communication with end users on-site and via email
- Escalate advanced or vendor-specific issues when appropriate
Successful candidates shall meet all the following criteria:
A valid drivers license and clean driving record
A High school diploma or GED minimum (preferred at least 2+ years of college)
Basic Mechanical, Electrical and Computer Knowledge.
Must be able to lift 80lb and operate a hand truck up 300lb
Helpful to have:
2+ years of experience in any of the major MFP providers in the country
Strong understanding of theory of operation in the xerographics processor
Background in mechanical engineering or electrical engineering
Full time
Hourly
$19.50 - $28.50
Location:
Santa Fe, Albuquerque, And surrounding areas.
Pay: $19.50 - $28.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Professional development assistance
Work Location: In person
Benefits.
4 Day Work Week
An amazing work life balance, team members work regular 8 hour days Mon-Thur and simply are on-call Fridays just in case urgent client items arise.
Performance Bonuses
All IT team members can earn an Extra Paid Day Off Every Month in addition to their standard PTO for achieving performance markers.
401K Retirement Plan
Crumbacher provides a 2% match to each team member’s contribution to their 401K retirement plan through the company.
Career Advancement & Skillset Roadmap
Crumbacher provides a clear outline for career and compensation advancement through the achievement of learned skill sets and certifications.
Paid Certifications
Crumbacher pays for exams that team members pass for certifications from CompTIA, Microsoft/Azure, Cisco, or other equivalent certifications where approved.
Cell Phone
Provided by Crumbacher and can also be used for personal use to allow our team members to reduce another personal cost.
Company Vehicle
Crumbacher provides field service personnel a company vehicle for business use m-f and when on-call. Crumbacher also allows the use of assigned company vehicles for commuting to ease the burden of costs associated with commuting if you don’t live in the city you work in. (up to 60 miles)
Tools
Crumbacher provides all tools needed including a company assigned laptop.
Health Insurance
Crumbacher’s Private consultant will help you set up.
(Crumbacher does not currently pay for Health Insurance)
Highlights
- Fun team culture where everyone helps each other.
- Awesome Crumbacher co-workspace offices in beautiful Santa Fe and Albuquerque New Mexico (open floor plan, standing butcher block desks, conference room, cafe type ambiance, ping pong, foosball, darts, lounge).
- Coffee and espresso machines, pastries, fruit, snacks and even the burrito guy that stops by the office in the mornings (has the best salsa in the world).
- Tuesday morning team meetings to keep the team strong and cohesive.
- Monthly team breakfast at our favorite Santa Fe restaurants, quarterly team building events (go-karting, bowling, bbqing, camping, kick ball, lake day, game day…)
- End-of-year team banquet party for all the families of the Crumbacher team.