Alan G. with Crumbacher has been an amazing support for our team! He always responds quickly to requests for help, he is kind and patient with our staff, and he is very knowledgeable and great at troubleshooting and finding the problem. Having trust in our IT provider is critical, and we are happy to have found that in Alan. Thank you!
Microsoft 365 Services
Microsoft 365 support tailored to how your team works.
Reduce licensing waste with a practical review of users, roles, devices, and Microsoft 365 needs.
Avoid migration disruption with planned email, file, and user transitions guided by a lead technician.
Strengthen account security with MFA, access controls, and practical configuration support.
Improve collaboration with Teams, SharePoint, and OneDrive structured around daily workflows.
Simplify support with one provider managing Microsoft 365 alongside your broader IT environment.
Request a Quote for our Microsoft 365 Services
Reliable Microsoft 365 Support Starts With Ownership
See how a dedicated IT partner can simplify collaboration, security, and cloud support.
Celia Yapita
People and Operations Director, New Mexico Centre on Law and Poverty
The team at Crumbacher are always friendly and knowledgeable. We highly recommend them to anyone looking for a fantastic IT support team!
Angel Franco
Practice Manager, Western Dermatology Consultants
We at New Mexico School for the Deaf are a long-time customer and have had the pleasure of working with this company for many years. We have consistently reaped the benefits of their state-of-the-art products and excellent technical support, which always exceed our expectations. As a school, reliable equipment and prompt service are essential to keeping everything running smoothly, and they have never let us down. In the world of technology, it makes a lot of sense to stay with a good thing when you have found it. A special thank you goes to service technician Bill Murdoch, whose attention to detail, friendly professionalism, and expertise have made a real difference for our staff. We highly recommend this company to any organization looking for dependable service and a partner they can trust.
Sam Montoya
IT Director, New Mexico School
We love working with Crumbacher! We have leased multiple machines through them for many years, and it has always been a pleasure to work with them. Their technicians are knowledgeable and prompt when we need help, even with our remote location!
Cristiano
Director of Information Technology, Ojo Spa Resorts
Rihanna with Crumbacher Business Solutions helped solve my printer connectivity and set up my scanning needs beautifully. My connectivity issues were more difficult to solve than expected, but Rihanna was persistent, showing follow through and checking up with me to make sure she had done her job correctly. She set up my scanning in a heartbeat. Since then, my printer has been a hammer. When I need it, it’s there, and it works. No questions. Thanks Rihanna. I do, however, take issue with printers that struggle to stay connected to Macs. 25 years ago, yes. Now, with Apple’s prevalence in our lives there should be no excuse. Bad HP.
Samuel Gerberding
GM, Inn of the Governors
My dental practice has had an excellent experience working with Crumbacher Business IT services. Travis has been incredibly responsive, knowledgeable, and proactive in keeping our practice running smoothly. In a dental office, reliable IT support is essential, and he consistently addresses issues quickly and helps us prevent problems before they arise.
It’s reassuring to know we have an IT team we can trust when we need them. I highly recommend Crumbacher to any business looking for professional, dependable IT support.
Pino Periodontics
Curtis M. Dental Industry
A Practical Microsoft 365 Rollout That Reduced Workflow Friction
When staff needed fast, dependable help, Crumbacher delivered responsive support, stronger trust, and smoother day-to-day operations.
After repeated dead ends with other providers, Crumbacher restored six systems and key devices in under 30 minutes.
A distributed organization needed dependable printer and copier support; Crumbacher delivered rapid, efficient help across New Mexico.
Trusted By
Our Awards
Microsoft 365 Services That Keep Work Moving
Secure collaboration, migration, and support
Licensing Guidance
Right Plans for Each User
Microsoft 365 licensing can become confusing as users, devices, and roles change. Crumbacher reviews your current subscriptions, how employees use Microsoft 365, and where licensing may be underused or misaligned.
The goal is to help you choose the right mix of plans for email, collaboration, security, and productivity without adding unnecessary complexity. This creates a clearer path for budgeting, onboarding, and long-term technology planning.
Email Migration
Smoother Email Transitions
Email migration affects calendars, contacts, mobile devices, shared mailboxes, and daily communication. Crumbacher plans Microsoft 365 email transitions around business continuity, helping reduce downtime and user disruption during the move.
Support can include mailbox preparation, data transfer planning, DNS coordination, device reconfiguration, and post-migration troubleshooting. Your team gets practical guidance before, during, and after the transition.
Teams Setup
Organized Team Communication
Teams can improve communication when channels, permissions, meetings, and file sharing are set up with purpose. Crumbacher helps configure Teams around your departments, workflows, and security needs instead of leaving employees to figure it out on their own.
This includes practical setup guidance, user support, and coordination with Microsoft 365 tools like Outlook, SharePoint, and OneDrive so collaboration stays organized and manageable.
SharePoint Planning
Cleaner File Collaboration
SharePoint and OneDrive are powerful tools, but poor structure can lead to duplicate files, confusing permissions, and lost productivity. Crumbacher helps plan document storage, access levels, and file sharing practices that match your operational needs.
By organizing shared data with business workflows in mind, your team can work from consistent file locations, reduce reliance on local storage, and improve secure access from supported devices.
Security Controls
Stronger Account Protection
Account protection is an important part of Microsoft 365 management. Crumbacher helps configure practical security controls such as multifactor authentication, user access reviews, password practices, and administrative permissions.
Security recommendations are aligned with your business size, budget, existing systems, and operational requirements. Employee guidance can also help users recognize risky sign-ins, phishing attempts, and unsafe sharing habits.
Ongoing Support
Support That Stays Involved
Microsoft 365 needs ongoing management as employees join, roles change, devices are replaced, and new features are introduced. Crumbacher provides continuing support through a dedicated lead technician who understands your full technology stack.
That support can include user account changes, Outlook and Teams troubleshooting, device setup, vendor coordination, security reviews, and planning discussions that keep Microsoft 365 aligned with business goals.
Our Partners
Proven Support for Secure Cloud Productivity
300
Businesses Trust IT Services
0.837
Avg Reduction In Recurring IT Issues After 3 Mo
94.6%+
First Call Issue Resolution Rate
Microsoft 365 Built Around Daily Business Operations
Microsoft 365 should make daily work easier, not create more confusion around files, email, meetings, and user access. Crumbacher helps align Microsoft 365 with the way your business actually operates, from licensing and setup to security settings and ongoing support.
Instead of treating Microsoft 365 as a one-time software installation, the service is managed as part of your broader technology environment. That means user accounts, devices, email, backups, cybersecurity controls, and support requests are considered together. Your dedicated lead technician can help coordinate decisions, resolve issues, and keep your Microsoft 365 environment organized as your team changes.
Better Collaboration With Practical Microsoft 365 Support
A well-managed Microsoft 365 environment improves productivity while reducing unnecessary risk and complexity. Crumbacher helps review how your team works, identify gaps, and configure Microsoft 365 tools to support secure, reliable collaboration.
- Microsoft 365 licensing guidance based on users, roles, and business needs
- Email, calendar, and contact migration planning to reduce disruption
- Teams, SharePoint, and OneDrive configuration for organized collaboration
- Security settings, MFA, and access controls to help protect accounts
- Ongoing support from a dedicated lead technician who understands your environment
Cloud Productivity Managed as Part of Your Full IT Stack
Microsoft 365 is most effective when it is connected to the rest of your IT strategy. Crumbacher supports Microsoft 365 as part of a comprehensive approach that includes endpoint support, network performance, cybersecurity, backup planning, vendor coordination, and user education.
This gives your organization a more consistent support experience. When a user has trouble with Outlook, Teams, file access, or device setup, the issue can be handled in context instead of passed between disconnected vendors. The result is a more manageable cloud environment that supports productivity, security, and business continuity.
Plan a Smarter Microsoft 365 Environment
Get clearer collaboration, stronger security, and better licensing fit.
Related Services That Support Microsoft 365
Frequently Asked Questions
What is included with Microsoft 365 Services for my business?
Microsoft 365 Services include comprehensive support for email, file sharing, collaboration tools, security configuration, licensing management, and ongoing technical assistance. You receive guidance for Teams, SharePoint, and OneDrive, along with user account setup, device management, and integration with your existing IT environment. A dedicated lead technician manages your Microsoft 365 platform as part of your broader business technology stack, ensuring everything works seamlessly together.
How can Microsoft 365 Services help improve daily collaboration and security?
Microsoft 365 Services are designed to streamline how your team communicates, shares files, and schedules meetings, using tools like Teams and SharePoint tailored to your workflow. Security is strengthened through multi-factor authentication, access controls, and proactive monitoring of accounts and data. The result is a more productive, secure, and organized work environment that supports both in-office and remote teams.
What does the Microsoft 365 Services onboarding process look like?
The onboarding process starts with a review of your current systems, users, and business goals. Your dedicated IT professional creates a plan for migrating email, files, and user accounts, minimizing disruption to your operations. After the migration, ongoing support and regular reviews help you get the most from your Microsoft 365 investment, with adjustments made as your organization evolves.
How is pricing for Microsoft 365 Services determined and what is the typical timeline?
Pricing is based on the number of users, required licenses, complexity of your environment, and specific business needs. A custom quote is developed after assessing your current setup and determining the right mix of Microsoft 365 features. Most implementations can be completed within a few days to a few weeks, depending on migration needs and the size of your organization.
Why should I choose this provider for Microsoft 365 Services instead of a national vendor?
You benefit from local expertise in Albuquerque, Santa Fe, and Northern New Mexico, combined with a hands-on, relationship-driven approach. Every business receives a dedicated lead technician who acts as an extension of your team, offering proactive support and practical solutions tailored to your operations. Having one provider manage Microsoft 365 alongside your entire IT environment simplifies support, reduces risk, and ensures your technology truly fits your business.
