Alan G. with Crumbacher has been an amazing support for our team! He always responds quickly to requests for help, he is kind and patient with our staff, and he is very knowledgeable and great at troubleshooting and finding the problem. Having trust in our IT provider is critical, and we are happy to have found that in Alan. Thank you!
Microsoft Services
Microsoft support managed around your business.
Stop license confusion with Microsoft 365 reviews that align users, roles, and budget.
Reduce account risk with MFA, access controls, and security checks guided by NIST practices.
Keep email dependable with Outlook and Exchange support tied to backup and recovery planning.
Simplify collaboration with Teams, SharePoint, and OneDrive settings managed for daily workflows.
Avoid disconnected vendors with a lead technician responsible for your Microsoft stack.
Request a Quote for our Microsoft Services
Microsoft Support Built on Ownership
A dedicated lead technician keeps your tools, users, and security aligned.
Celia Yapita
People and Operations Director, New Mexico Centre on Law and Poverty
The team at Crumbacher are always friendly and knowledgeable. We highly recommend them to anyone looking for a fantastic IT support team!
Angel Franco
Practice Manager, Western Dermatology Consultants
We at New Mexico School for the Deaf are a long-time customer and have had the pleasure of working with this company for many years. We have consistently reaped the benefits of their state-of-the-art products and excellent technical support, which always exceed our expectations. As a school, reliable equipment and prompt service are essential to keeping everything running smoothly, and they have never let us down. In the world of technology, it makes a lot of sense to stay with a good thing when you have found it. A special thank you goes to service technician Bill Murdoch, whose attention to detail, friendly professionalism, and expertise have made a real difference for our staff. We highly recommend this company to any organization looking for dependable service and a partner they can trust.
Sam Montoya
IT Director, New Mexico School
We love working with Crumbacher! We have leased multiple machines through them for many years, and it has always been a pleasure to work with them. Their technicians are knowledgeable and prompt when we need help, even with our remote location!
Cristiano
Director of Information Technology, Ojo Spa Resorts
Rihanna with Crumbacher Business Solutions helped solve my printer connectivity and set up my scanning needs beautifully. My connectivity issues were more difficult to solve than expected, but Rihanna was persistent, showing follow through and checking up with me to make sure she had done her job correctly. She set up my scanning in a heartbeat. Since then, my printer has been a hammer. When I need it, it’s there, and it works. No questions. Thanks Rihanna. I do, however, take issue with printers that struggle to stay connected to Macs. 25 years ago, yes. Now, with Apple’s prevalence in our lives there should be no excuse. Bad HP.
Samuel Gerberding
GM, Inn of the Governors
My dental practice has had an excellent experience working with Crumbacher Business IT services. Travis has been incredibly responsive, knowledgeable, and proactive in keeping our practice running smoothly. In a dental office, reliable IT support is essential, and he consistently addresses issues quickly and helps us prevent problems before they arise.
It’s reassuring to know we have an IT team we can trust when we need them. I highly recommend Crumbacher to any business looking for professional, dependable IT support.
Pino Periodontics
Curtis M. Dental Industry
How Practical Microsoft Support Reduces Daily IT Friction
When staff needed fast, dependable help, Crumbacher delivered responsive support, stronger trust, and smoother day-to-day operations.
After repeated dead ends with other providers, Crumbacher restored six systems and key devices in under 30 minutes.
A distributed organization needed dependable printer and copier support; Crumbacher delivered rapid, efficient help across New Mexico.
Trusted By
Our Awards
Microsoft Services That Keep Work Secure and Connected
Practical support across your Microsoft stack
Microsoft 365 Admin
Microsoft 365 accounts, groups, and settings are managed with practical oversight to reduce user confusion and keep access aligned.
Email Support
Outlook and Exchange support helps resolve email issues, improve reliability, and connect messaging to backup and security planning.
Teams and SharePoint
Teams, SharePoint, and OneDrive are configured around real workflows so file sharing, meetings, and collaboration stay organized.
Identity and MFA
Identity and MFA reviews help strengthen account protection with access controls tailored to operational and compliance needs.
Windows Device Support
Windows devices receive practical support for setup, updates, troubleshooting, and integration with the broader IT environment.
License Management
Microsoft licensing is reviewed for fit, usage, and role alignment so your organization avoids unnecessary complexity and waste.
Microsoft Migrations
Microsoft migrations are planned around users, files, permissions, security, and continuity to reduce disruption during change.
Backup and Recovery
Backup and recovery planning helps protect Microsoft data with review of restore needs, retention, access, and business impact.
Microsoft Consulting
Strategic Microsoft consulting helps align cloud apps, security, devices, and workflows with long-term business technology goals.
Our Partners
Microsoft Support Backed by Practical IT Ownership
300
Businesses Trust IT Services
0.837
Recurring IT Issue Reduction In 3 Mo
94.6%+
First Call Issue Resolution Rate
Microsoft Support Connected to Your Whole IT Environment
Microsoft tools are central to how your team communicates, stores files, secures accounts, and completes daily work. When settings, licensing, devices, and security controls are managed separately, small issues can create avoidable downtime and confusion.
Crumbacher provides Microsoft Services as part of a broader business technology environment, not as isolated software support. Your dedicated lead technician reviews how Microsoft 365, email, identity, endpoint devices, backup, and network access work together. That gives your organization clearer oversight, practical recommendations, and support tailored to operational and compliance requirements.
Practical Microsoft Management for Everyday Productivity
Microsoft Services should make daily work easier to manage while reducing unnecessary risk. Crumbacher helps keep your Microsoft environment organized, secure, and aligned with how your team actually operates.
- Microsoft 365 administration and user management
- Email, Outlook, and Exchange support
- Teams, SharePoint, and OneDrive configuration
- Identity, MFA, and access control review
- Windows device support and endpoint oversight
- Licensing review to reduce waste and confusion
Because support is connected to managed IT, network monitoring, cybersecurity, and backup planning, Microsoft issues are handled in context instead of treated as one-off tickets.
Microsoft Projects Planned for Security and Continuity
Microsoft migrations, upgrades, and configuration changes affect users, devices, files, security, and workflows. A rushed change can create access issues, lost productivity, or unnecessary support requests. Crumbacher approaches Microsoft projects with planning, fit, and risk reduction in mind.
Your environment is reviewed before recommendations are made, including current accounts, devices, permissions, storage, backup needs, and security settings. From Microsoft 365 adoption to email improvements and collaboration cleanup, each project is guided by operational needs and long-term maintainability. The result is a Microsoft environment that is easier to support, easier to secure, and easier for your team to use.
Get Practical Microsoft Support That Fits
Get clearer oversight, stronger security, and fewer Microsoft support gaps.
A Dedicated IT Partner for Your Microsoft Stack
Microsoft support works best when someone understands more than the software. Crumbacher assigns a dedicated IT professional who acts as your IT manager and stays responsible for the entire technology stack. That means Microsoft requests can be evaluated alongside your network, devices, cybersecurity posture, backup strategy, and vendor coordination.
Instead of explaining your environment to a different person every time, your lead technician provides ongoing responsive support, direct oversight, and practical guidance. For small and mid-sized organizations without deep internal IT resources, this creates a more consistent in-house IT experience while helping Microsoft tools support productivity, security, and business continuity.
Related Business Technology Services
Frequently Asked Questions
What is included with Microsoft Services for my business?
Microsoft Services covers administration, support, and optimization for your entire Microsoft environment. This includes Microsoft 365 user management, Outlook and Exchange email support, Teams and SharePoint configuration, device and endpoint oversight, and licensing reviews. All services are coordinated by a dedicated IT professional who manages your Microsoft stack as part of your broader business technology environment.
How can Microsoft Services improve security and reduce risk?
Microsoft Services helps you strengthen security by reviewing and implementing multi-factor authentication (MFA), access controls, and account monitoring based on NIST best practices. You benefit from proactive security checks, timely updates, and backup strategies that reduce the risk of data breaches, unauthorized access, and downtime. This layered approach keeps your Microsoft environment resilient and aligned with your compliance requirements.
How does the support process work for Microsoft issues?
When you need help with Microsoft tools, your requests are triaged and assigned directly to your dedicated lead technician. This technician knows your full IT environment and handles everything from troubleshooting Outlook or Teams issues to managing user access and coordinating with vendors. You get consistent support without having to explain your setup each time or manage multiple contacts.
What does the onboarding process for Microsoft Services look like?
Onboarding starts with a review of your current Microsoft licenses, user roles, and security settings. Your lead technician will align Microsoft 365 configurations with your workflows, set up or audit backups, and address any immediate support needs. The process is scheduled to minimize disruption and is tailored to your business size and operational requirements.
Why should I choose your team for Microsoft Services instead of just Microsoft support?
Choosing this provider for Microsoft Services means you get support that is integrated with your entire business technology environment. Instead of dealing with disconnected software support, you have a dedicated IT professional managing Microsoft tools alongside your network, devices, and security. This hands-on, relationship-driven approach ensures technology decisions and fixes are always made with your business operations in mind.
