Alan G. with Crumbacher has been an amazing support for our team! He always responds quickly to requests for help, he is kind and patient with our staff, and he is very knowledgeable and great at troubleshooting and finding the problem. Having trust in our IT provider is critical, and we are happy to have found that in Alan. Thank you!
Amazon Web Services
Practical AWS support with one accountable IT partner.
Dedicated IT professional coordinates your AWS environment to avoid delays from unclear cloud ownership.
Practical planning helps migrations stay organized and secure, minimizing disruption from cloud changes.
Crumbacher streamlines AWS, network, and endpoint support to prevent delays from disconnected vendors.
AWS support aligns access, backups, and monitoring with your operations to address security gaps.
Ongoing oversight provides clearer visibility and actionable insights to help track cloud costs.
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Cloud Support Clients Can Understand
Practical guidance, direct ownership, and technology support built around daily work.
Celia Yapita
People and Operations Director, New Mexico Centre on Law and Poverty
The team at Crumbacher are always friendly and knowledgeable. We highly recommend them to anyone looking for a fantastic IT support team!
Angel Franco
Practice Manager, Western Dermatology Consultants
We at New Mexico School for the Deaf are a long-time customer and have had the pleasure of working with this company for many years. We have consistently reaped the benefits of their state-of-the-art products and excellent technical support, which always exceed our expectations. As a school, reliable equipment and prompt service are essential to keeping everything running smoothly, and they have never let us down. In the world of technology, it makes a lot of sense to stay with a good thing when you have found it. A special thank you goes to service technician Bill Murdoch, whose attention to detail, friendly professionalism, and expertise have made a real difference for our staff. We highly recommend this company to any organization looking for dependable service and a partner they can trust.
Sam Montoya
IT Director, New Mexico School
We love working with Crumbacher! We have leased multiple machines through them for many years, and it has always been a pleasure to work with them. Their technicians are knowledgeable and prompt when we need help, even with our remote location!
Cristiano
Director of Information Technology, Ojo Spa Resorts
Rihanna with Crumbacher Business Solutions helped solve my printer connectivity and set up my scanning needs beautifully. My connectivity issues were more difficult to solve than expected, but Rihanna was persistent, showing follow through and checking up with me to make sure she had done her job correctly. She set up my scanning in a heartbeat. Since then, my printer has been a hammer. When I need it, it’s there, and it works. No questions. Thanks Rihanna. I do, however, take issue with printers that struggle to stay connected to Macs. 25 years ago, yes. Now, with Apple’s prevalence in our lives there should be no excuse. Bad HP.
Samuel Gerberding
GM, Inn of the Governors
My dental practice has had an excellent experience working with Crumbacher Business IT services. Travis has been incredibly responsive, knowledgeable, and proactive in keeping our practice running smoothly. In a dental office, reliable IT support is essential, and he consistently addresses issues quickly and helps us prevent problems before they arise.
It’s reassuring to know we have an IT team we can trust when we need them. I highly recommend Crumbacher to any business looking for professional, dependable IT support.
Pino Periodontics
Curtis M. Dental Industry
A Practical AWS Migration With Less Vendor Confusion
When staff needed fast, dependable help, Crumbacher delivered responsive support, stronger trust, and smoother day-to-day operations.
After repeated dead ends with other providers, Crumbacher restored six systems and key devices in under 30 minutes.
A distributed organization needed dependable printer and copier support; Crumbacher delivered rapid, efficient help across New Mexico.
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awards and certifications
AWS Services Designed for Practical Business Support
Cloud planning, migration, security, and management
AWS Planning
Clear cloud roadmap guidance
Successful AWS use starts with a clear plan. Crumbacher helps review your current systems, identify workloads that make sense for the cloud, and map practical next steps before changes are made.
Your dedicated IT professional can coordinate technical requirements, vendor conversations, user needs, security considerations, and backup planning. This gives your business a cloud roadmap that is easier to understand, easier to budget around, and better aligned with daily operations.
Cloud Migration
Move systems with less risk
Moving systems into AWS requires more than copying data from one place to another. Crumbacher helps organize migrations around business continuity, user access, network readiness, and security so your team can keep working with less confusion.
Support includes planning the sequence of changes, coordinating vendors, preparing users, and addressing technical dependencies before they become problems. The goal is a smoother transition with direct ownership from a technology partner that understands your full environment.
AWS Security
Safer access and controls
AWS security depends on the right combination of access controls, monitoring awareness, endpoint protection, backup strategy, and administrative discipline. Crumbacher helps connect those pieces so cloud resources do not sit outside your normal IT oversight.
Your environment can be reviewed for practical risks, user access needs, and recovery planning. This helps strengthen protection while keeping security decisions understandable for leadership and usable for employees who depend on cloud systems every day.
Backup and Recovery
Recovery built around uptime
Cloud systems still need a recovery plan. Crumbacher helps align AWS usage with backup, business continuity, and disaster recovery needs so important data and applications are considered before an outage or accidental loss occurs.
Support can include reviewing what needs to be protected, how users depend on those systems, and how cloud resources fit with existing backup practices. This creates a more resilient technology environment with clearer expectations and fewer disconnected recovery decisions.
Server Management
Ongoing infrastructure care
AWS infrastructure needs ongoing care after it is deployed. Crumbacher supports cloud servers and related systems as part of broader IT management, helping your business avoid the drift that happens when cloud environments are left unmanaged.
Your dedicated IT professional can assist with administration, updates, access questions, performance concerns, and coordination with connected systems. This keeps AWS tied to your network, endpoints, users, and security practices instead of becoming a separate technical silo.
Cost Oversight
Cleaner bills and ownership
Cloud platforms can become difficult to track when billing, vendors, users, and technical decisions are spread across different contacts. Crumbacher helps bring clearer ownership to AWS by coordinating conversations, reviewing practical usage, and helping leadership understand options.
This support gives your business actionable insights without forcing your team to manage cloud complexity alone. With one provider helping oversee IT, network, backup, and cloud needs, decisions become easier to organize and act on.
Our Partners
Proven IT Support Behind Your AWS Environment
300
Businesses Served
0.837
Recurring IT Issue Reduction After 3 Mo
94.6%+
First Call Resolution Rate
AWS Support Built Around Your Business Operations
Amazon Web Services can give your business flexible cloud infrastructure, but only when it is planned, secured, and managed around the way people actually work. Crumbacher helps turn AWS from a collection of tools into a practical extension of your operating environment.
Your dedicated IT professional helps evaluate workloads, coordinate migration steps, support users, and connect cloud resources with the rest of your technology stack. That includes network performance, endpoint access, backup planning, cybersecurity, and vendor coordination.
The result is a clearer cloud experience with fewer handoffs, stronger ownership, and support that feels more like an in-house IT experience.
Cloud Management With Clear Ownership
AWS environments need consistent attention after deployment. Crumbacher provides practical management designed to reduce confusion, improve reliability, and keep cloud decisions connected to your daily operations.
- Cloud planning based on your current systems, users, and business goals
- Migration coordination that reduces disruption during system transitions
- Security guidance for access, permissions, backups, and data protection
- Ongoing oversight from a dedicated IT professional who knows your environment
- Vendor coordination to reduce communication gaps between providers
This approach helps keep AWS aligned with the rest of your technology, instead of becoming another isolated platform that your team has to manage alone.
A Practical Cloud Strategy, Not a One-Time Setup
Cloud infrastructure should support productivity, not add another layer of complexity. Crumbacher helps you understand where AWS fits, what should move, what should stay, and how to manage the environment safely over time.
Support is grounded in practical IT management: monitoring, backup awareness, security review, systems administration, desktop support, and direct scheduling when issues need attention. Your cloud strategy is considered alongside your network, devices, users, and business continuity needs.
That means AWS decisions are not made in isolation. They are guided by a technology partner focused on accountability, customer education, and long-term usability.
Plan Your AWS Environment With Confidence
Get clearer direction for your cloud environment and next steps.
Related Cloud and IT Services
Frequently Asked Questions
What kinds of business challenges can Amazon Web Services help solve?
Amazon Web Services provides scalable cloud infrastructure that can address common business needs such as secure data storage, flexible application hosting, and remote collaboration. By moving critical systems to the cloud, you can reduce reliance on on-premises servers, improve business continuity, and support hybrid or remote work arrangements. The platform supports integration with your existing IT, allowing you to adapt as your operations grow without frequent hardware upgrades.
What are the main benefits of using Amazon Web Services for my company?
Choosing Amazon Web Services gives your business access to reliable, enterprise-grade cloud solutions tailored for evolving needs. Key benefits include:
- Improved uptime and availability for your business applications
- Built-in security features and advanced backup options
- Scalability to match your business growth without major upfront costs
- Easier integration with existing network, VoIP, and endpoint devices
How do you manage the migration process to Amazon Web Services?
The migration process is designed to minimize disruption and keep your team productive. A dedicated IT professional evaluates your current systems, coordinates each step with your staff, and ensures secure data transfer. Ongoing oversight includes configuring access, aligning backups, and integrating cloud resources with your existing technology stack for a seamless transition.
How are costs and timelines for Amazon Web Services projects determined?
Costs and timelines are based on your specific business needs, including the size of your environment, the number of users, and the complexity of your systems. A practical assessment is performed to establish a clear migration plan and ongoing support requirements. This approach helps you avoid unexpected expenses and ensures that project milestones are realistic and aligned with your business operations.
What makes your approach to Amazon Web Services different from other IT providers?
You get direct oversight from a dedicated IT professional who acts as your in-house IT manager, not just a remote help desk. This means clearer ownership, weekly on-site support, and vendor coordination that connects cloud, network, and endpoint support. The approach focuses on ongoing management and hands-on service, helping you consolidate technology needs under one accountable provider and reduce communication issues between vendors.
