Alan G. with Crumbacher has been an amazing support for our team! He always responds quickly to requests for help, he is kind and patient with our staff, and he is very knowledgeable and great at troubleshooting and finding the problem. Having trust in our IT provider is critical, and we are happy to have found that in Alan. Thank you!
Infrastructure-as-a-Service (IaaS)
Managed infrastructure with dedicated IT ownership.
Managed infrastructure planning helps keep systems aligned with daily operations.
Dedicated IT professional manages the full technology stack.
Cloud backup review supports stronger business continuity planning.
One provider coordinates infrastructure, networks, devices, and support.
24/7 network monitoring helps identify problems earlier.
Request a Quote for our Infrastructure-as-a-Service (IaaS)
Support That Keeps Business Technology Moving
See how accountable infrastructure management helps teams reduce friction and stay productive.
Celia Yapita
People and Operations Director, New Mexico Centre on Law and Poverty
The team at Crumbacher are always friendly and knowledgeable. We highly recommend them to anyone looking for a fantastic IT support team!
Angel Franco
Practice Manager, Western Dermatology Consultants
We at New Mexico School for the Deaf are a long-time customer and have had the pleasure of working with this company for many years. We have consistently reaped the benefits of their state-of-the-art products and excellent technical support, which always exceed our expectations. As a school, reliable equipment and prompt service are essential to keeping everything running smoothly, and they have never let us down. In the world of technology, it makes a lot of sense to stay with a good thing when you have found it. A special thank you goes to service technician Bill Murdoch, whose attention to detail, friendly professionalism, and expertise have made a real difference for our staff. We highly recommend this company to any organization looking for dependable service and a partner they can trust.
Sam Montoya
IT Director, New Mexico School
We love working with Crumbacher! We have leased multiple machines through them for many years, and it has always been a pleasure to work with them. Their technicians are knowledgeable and prompt when we need help, even with our remote location!
Cristiano
Director of Information Technology, Ojo Spa Resorts
Rihanna with Crumbacher Business Solutions helped solve my printer connectivity and set up my scanning needs beautifully. My connectivity issues were more difficult to solve than expected, but Rihanna was persistent, showing follow through and checking up with me to make sure she had done her job correctly. She set up my scanning in a heartbeat. Since then, my printer has been a hammer. When I need it, it’s there, and it works. No questions. Thanks Rihanna. I do, however, take issue with printers that struggle to stay connected to Macs. 25 years ago, yes. Now, with Apple’s prevalence in our lives there should be no excuse. Bad HP.
Samuel Gerberding
GM, Inn of the Governors
My dental practice has had an excellent experience working with Crumbacher Business IT services. Travis has been incredibly responsive, knowledgeable, and proactive in keeping our practice running smoothly. In a dental office, reliable IT support is essential, and he consistently addresses issues quickly and helps us prevent problems before they arise.
It’s reassuring to know we have an IT team we can trust when we need them. I highly recommend Crumbacher to any business looking for professional, dependable IT support.
Pino Periodontics
Curtis M. Dental Industry
Infrastructure Built Around Daily Business Continuity
When staff needed fast, dependable help, Crumbacher delivered responsive support, stronger trust, and smoother day-to-day operations.
After repeated dead ends with other providers, Crumbacher restored six systems and key devices in under 30 minutes.
A distributed organization needed dependable printer and copier support; Crumbacher delivered rapid, efficient help across New Mexico.
Trusted By
awards and certifications
Managed IaaS Built for Stability and Ownership
Infrastructure planning with accountable support
Infrastructure Review
Clear infrastructure direction
Crumbacher reviews your current servers, storage, networking, backups, security tools, and connected systems to understand how infrastructure supports daily work. The process helps identify aging equipment, unclear ownership, performance issues, and support gaps before recommendations are made.
The result is a practical infrastructure plan built around business goals, budget, compliance considerations, and long-term maintainability.
Server and Storage
Right-sized system resources
IaaS planning includes the server and storage resources your users, applications, and shared files depend on every day. Crumbacher helps determine what should remain onsite, what can be supported through cloud-based resources, and how each decision affects access, performance, security, and support.
This gives your business a clearer path for modernization without replacing stable systems unnecessarily or adding tools that do not fit operations.
Network Connectivity
More dependable access
Reliable infrastructure depends on reliable connectivity. Crumbacher supports the network components that keep IaaS resources available, including switches, firewalls, wireless access, cabling considerations, and secure remote access needs where appropriate.
With 24/7 network monitoring and hands-on technical oversight, potential issues can be reviewed earlier and addressed through a support process tied to the full environment.
Backup and Recovery
Stronger recovery planning
Infrastructure planning should include how your business will recover when hardware fails, data is lost, or access is interrupted. Crumbacher reviews backup coverage, cloud backup needs, recovery priorities, and business continuity requirements as part of the overall IaaS conversation.
This helps create a more dependable recovery posture and reduces uncertainty around what is protected, where it is stored, and how it can be restored.
Security Controls
Practical built-in security
Security is built into infrastructure management through practical controls, not scare-based recommendations. Crumbacher reviews firewalls, antivirus, access controls, monitoring needs, and backup protections to help reduce risk while keeping systems usable for your team.
The goal is a secure and manageable infrastructure environment that supports daily productivity, vendor coordination, and long-term business continuity.
Dedicated IT Manager
Dedicated technical ownership
Crumbacher assigns a dedicated IT professional who acts as your IT manager and understands the full technology stack. That same ownership model supports infrastructure decisions, issue triage, vendor communication, implementation scheduling, and ongoing maintenance.
Instead of starting over with a different support path each time, your business gets continuity from someone who knows the environment and how it affects daily work.
Our Partners
Infrastructure Support Backed by Proven IT Ownership
300
Businesses Trust IT Services
0.837
Avg Recurring IT Issue Reduction
94.6%+
First Call Issue Resolution Rate
Infrastructure That Supports the Way You Work
Infrastructure-as-a-Service should make your technology easier to run, not harder to understand. Crumbacher helps evaluate the systems your business depends on, including servers, storage, backups, network equipment, security tools, and connected devices, then supports an infrastructure plan that fits daily operations.
Instead of treating infrastructure as a disconnected cloud purchase, Crumbacher approaches it as part of your entire technology stack. A dedicated IT professional provides practical guidance, coordinates vendors, supports implementation, and helps keep infrastructure decisions aligned with business goals, budget, security needs, and long-term support requirements.
A Practical Path From Assessment to Support
Effective IaaS starts with knowing what you have, what is underperforming, and what needs to be protected. Crumbacher reviews your environment before recommending changes, so infrastructure decisions are based on operational fit rather than guesswork.
- Server and system lifecycle review
- Cloud backup and recovery planning
- Network performance and connectivity checks
- Firewall, antivirus, and security review
- Vendor coordination and implementation support
- Ongoing monitoring and practical maintenance guidance
Reduce Vendor Friction With One Technology Partner
When infrastructure is spread across multiple vendors, support can become slow, unclear, and frustrating. Crumbacher helps consolidate key technology responsibilities under one provider, giving your business a clearer path for planning, issue resolution, and ongoing management.
Your dedicated IT professional acts as an IT manager for the environment, connecting infrastructure decisions with desktops, networks, backups, VoIP, copiers, security tools, and vendors. That ownership-based model helps reduce communication gaps and gives your team a more consistent support experience as your systems change over time.
Plan a More Reliable IaaS Environment
Get clearer control over infrastructure, support, and long-term planning.
Related Infrastructure and IT Services
Frequently Asked Questions
What is included with your Infrastructure-as-a-Service (IaaS) offering?
Infrastructure-as-a-Service (IaaS) covers the full management of your IT infrastructure, including servers, storage, backups, network equipment, and security systems. You receive ongoing monitoring, lifecycle reviews, backup planning, and practical support for the entire technology stack. A dedicated IT professional acts as your IT manager, coordinating vendors and ensuring your infrastructure aligns with daily operations and long-term business goals.
How can Infrastructure-as-a-Service (IaaS) benefit my business operations?
This service helps you reduce downtime, streamline support, and simplify vendor management by consolidating infrastructure responsibilities under one provider. You gain:
- Direct access to a dedicated IT expert
- Proactive monitoring to spot problems early
- Cloud backup and disaster recovery planning to protect your data
- Infrastructure decisions tailored to your business goals and budget
What is your process for assessing my current IT infrastructure?
The process starts with a comprehensive network analysis and environment review. This includes examining your server and system lifecycle, checking backup and recovery strategies, evaluating network performance, and reviewing security measures like firewalls and antivirus. Actionable insights from this assessment guide any recommended changes, ensuring technology fits your operational needs from the start.
How long does it take to transition to managed IaaS and what are the steps?
Transitioning typically involves several key steps: initial assessment, infrastructure planning, implementation, and verification. The exact timeline depends on the complexity of your environment, but most businesses see the core transition completed within a few weeks. Direct scheduling with your assigned IT professional helps minimize disruption and keeps you informed throughout the process.
What makes your approach to IaaS different from other providers in New Mexico?
This service stands out because you work with a dedicated IT professional who manages your entire technology stack, not just servers or cloud resources. Instead of fragmented vendor support, you benefit from local expertise, weekly on-site visits when needed, and a hands-on approach that prioritizes ownership, accountability, and long-term business continuity. The goal is to simplify your technology management and support daily business operations through one trusted partner.
