Alan G. with Crumbacher has been an amazing support for our team! He always responds quickly to requests for help, he is kind and patient with our staff, and he is very knowledgeable and great at troubleshooting and finding the problem. Having trust in our IT provider is critical, and we are happy to have found that in Alan. Thank you!
Backup and Disaster Recovery
Practical backup protection with direct IT ownership.
Avoid data loss with cloud backup supported by direct oversight from a dedicated IT professional.
Reduce downtime by aligning backup, recovery, servers, devices, and network support under one provider.
Replace guesswork with practical continuity planning built around your systems and daily workflows.
Strengthen resilience with 24/7 network monitoring that helps identify issues before outages spread.
Simplify recovery coordination with one accountable partner managing vendors, infrastructure, and support.
Request a Quote for Backup and Disaster Recovery
Reliable Support When Continuity Matters
See why businesses trust Crumbacher to simplify technology and reduce disruption.
Celia Yapita
People and Operations Director, New Mexico Centre on Law and Poverty
The team at Crumbacher are always friendly and knowledgeable. We highly recommend them to anyone looking for a fantastic IT support team!
Angel Franco
Practice Manager, Western Dermatology Consultants
We at New Mexico School for the Deaf are a long-time customer and have had the pleasure of working with this company for many years. We have consistently reaped the benefits of their state-of-the-art products and excellent technical support, which always exceed our expectations. As a school, reliable equipment and prompt service are essential to keeping everything running smoothly, and they have never let us down. In the world of technology, it makes a lot of sense to stay with a good thing when you have found it. A special thank you goes to service technician Bill Murdoch, whose attention to detail, friendly professionalism, and expertise have made a real difference for our staff. We highly recommend this company to any organization looking for dependable service and a partner they can trust.
Sam Montoya
IT Director, New Mexico School
We love working with Crumbacher! We have leased multiple machines through them for many years, and it has always been a pleasure to work with them. Their technicians are knowledgeable and prompt when we need help, even with our remote location!
Cristiano
Director of Information Technology, Ojo Spa Resorts
Rihanna with Crumbacher Business Solutions helped solve my printer connectivity and set up my scanning needs beautifully. My connectivity issues were more difficult to solve than expected, but Rihanna was persistent, showing follow through and checking up with me to make sure she had done her job correctly. She set up my scanning in a heartbeat. Since then, my printer has been a hammer. When I need it, it’s there, and it works. No questions. Thanks Rihanna. I do, however, take issue with printers that struggle to stay connected to Macs. 25 years ago, yes. Now, with Apple’s prevalence in our lives there should be no excuse. Bad HP.
Samuel Gerberding
GM, Inn of the Governors
My dental practice has had an excellent experience working with Crumbacher Business IT services. Travis has been incredibly responsive, knowledgeable, and proactive in keeping our practice running smoothly. In a dental office, reliable IT support is essential, and he consistently addresses issues quickly and helps us prevent problems before they arise.
It’s reassuring to know we have an IT team we can trust when we need them. I highly recommend Crumbacher to any business looking for professional, dependable IT support.
Pino Periodontics
Curtis M. Dental Industry
Continuity Planning That Keeps Work Moving
When staff needed fast, dependable help, Crumbacher delivered responsive support, stronger trust, and smoother day-to-day operations.
After repeated dead ends with other providers, Crumbacher restored six systems and key devices in under 30 minutes.
A distributed organization needed dependable printer and copier support; Crumbacher delivered rapid, efficient help across New Mexico.
Trusted By
Our Awards
Complete Backup and Recovery Support
Practical continuity planning and recovery oversight
Cloud Backup
Safer Data Restoration
Cloud backup gives your business a safer way to preserve important data when local devices, servers, or user files are affected by failure or accidental loss. Crumbacher supports backup as part of a managed environment, not as a standalone tool.
Your dedicated IT professional helps identify what needs protection, how backup fits into daily operations, and where recovery priorities should be focused. This creates a clearer, more dependable path to restoring access when data is needed most.
Continuity Planning
Clear Recovery Steps
A strong continuity plan helps your team understand what happens after a disruption, who is involved, and which systems need attention first. Crumbacher helps shape recovery planning around your real workflows, infrastructure, and business priorities.
This practical approach reduces confusion during outages and creates better alignment between backup, cybersecurity, servers, network support, and vendor coordination. The goal is not complexity. The goal is a recovery process your business can actually use.
24/7 Monitoring
Earlier Issue Visibility
Early visibility can make a major difference when systems begin to fail. Crumbacher provides 24/7 network monitoring as part of a broader managed IT model, helping identify issues that could lead to downtime, data access problems, or recovery events.
Monitoring is paired with hands-on oversight from a dedicated IT professional who understands your environment. That combination supports faster investigation, clearer communication, and better planning before a technical issue becomes a larger business disruption.
Vendor Coordination
Simpler Recovery Support
When a disruption occurs, recovery often depends on more than the backup platform. Software vendors, hardware providers, internet services, printers, phones, and security systems may all play a role in restoring normal operations.
Crumbacher helps reduce vendor communication issues by acting as a central technology partner. Your dedicated IT professional can coordinate the moving parts, provide context, and help keep recovery efforts organized so your team is not left managing disconnected conversations under pressure.
Security Alignment
Stronger Risk Readiness
Backup and disaster recovery should work alongside cybersecurity. Data loss can result from ransomware, user mistakes, device compromise, or infrastructure failure, so protection requires more than copies of files.
Crumbacher supports resilience through practical security management, antivirus, monitoring, cloud backup, and recovery planning. This connected approach helps reduce risk, strengthen preparedness, and support a more stable operating environment when security events or technical failures threaten business continuity.
Ongoing Oversight
Continuity That Evolves
Recovery planning is most useful when it is reviewed as your business changes. New users, applications, devices, servers, phone systems, printers, and cloud services can all affect what needs to be protected and how recovery should happen.
Crumbacher provides ongoing oversight through a dedicated IT professional who learns your environment and helps keep continuity planning aligned with current operations. This creates actionable insights and a more sustainable path for long-term technology resilience.
Our Partners
Backup Support Designed for Measurable Resilience
300
Businesses Trust IT Services
0.837
Reduction In Recurring IT Issues After 3 Mo
94.6%+
First Call Issue Resolution Rate
Protect Critical Data and Keep Work Moving
Backup and disaster recovery is not just about storing copies of files. It is about keeping your business able to operate when hardware fails, data is deleted, ransomware strikes, or an outage interrupts access to critical systems.
Crumbacher helps you build a practical continuity strategy around the technology your team uses every day. Your dedicated IT professional understands your environment, coordinates the moving parts, and helps align cloud backup, network monitoring, systems administration, and recovery planning.
The result is a more resilient technology environment with clearer ownership, fewer vendor handoffs, and a recovery plan designed around real business operations.
A Recovery Plan Built Around Daily Operations
A dependable recovery plan should be clear, tested, and connected to the rest of your technology environment. Crumbacher focuses on practical protection that reduces confusion when something goes wrong.
- Cloud backup support for essential business data
- Business continuity planning tied to actual workflows
- Recovery guidance from a dedicated IT professional
- 24/7 network monitoring for earlier issue detection
- Vendor coordination when systems, software, or hardware are affected
- Actionable insights that help improve resilience over time
With one accountable technology partner, your team has a clearer path from disruption to recovery.
One Accountable Partner During Disruptions
Disasters rarely affect just one system. A server issue can impact phones, printers, user access, applications, and the network behind them. That is why recovery planning works best when it is managed as part of your complete technology environment.
Crumbacher brings backup and disaster recovery into a broader support model that includes managed IT, cybersecurity, infrastructure management, VoIP, copiers, printers, and security-related technology. Instead of sorting through disconnected vendors during a stressful event, your business has one provider helping coordinate response and recovery.
This comprehensive approach helps reduce downtime, improve accountability, and support people when technology problems create operational pressure.
Plan a Stronger Recovery Strategy
Gain clarity on backup gaps, recovery priorities, and next steps.
Explore Related Continuity Services
Frequently Asked Questions
What does your backup and disaster recovery service include?
You get a comprehensive solution that covers cloud backup for critical business data, direct oversight from a dedicated IT professional, and recovery planning tailored to your daily operations. The service includes 24/7 network monitoring, vendor coordination, and practical support to keep your business running during outages or cyberattacks. Your IT environment is managed proactively to reduce downtime and simplify recovery if a problem occurs.
How can backup and disaster recovery benefit my business?
Backup and disaster recovery helps you avoid data loss, minimize operational downtime, and maintain business continuity when unexpected events happen. With direct management from a dedicated IT professional, your backups and recovery plans are aligned with your unique systems and workflows. This approach ensures you can quickly restore access to important files, applications, and network resources, reducing the risk of revenue loss or productivity disruptions.
How does the recovery process work if there is an outage or data loss?
When an outage or data loss occurs, your dedicated IT professional takes immediate action to identify the issue and start the recovery process. You receive clear guidance on next steps, and recovery is coordinated across your servers, devices, phones, and printers to restore operations as quickly as possible. Ongoing monitoring and vendor coordination help ensure all affected systems are brought back online with minimal disruption to your team.
How long does it take to set up backup and disaster recovery for my company?
Most businesses can expect setup to be completed within a few days to a couple of weeks, depending on the size and complexity of your IT environment. Your dedicated IT professional will assess your current systems, configure cloud backups, and test recovery procedures to make sure everything works smoothly. You will receive a clear timeline and regular updates throughout the process.
What makes your backup and disaster recovery service different from others?
You benefit from a hands-on, relationship-driven approach with a dedicated IT professional who acts as your in-house IT manager. Instead of working with multiple vendors or relying on generic help desks, you have one point of contact for backup, recovery, and all technology needs. This integrated model streamlines support, reduces confusion, and leads to faster, more reliable recovery when issues arise.
