Alan G. with Crumbacher has been an amazing support for our team! He always responds quickly to requests for help, he is kind and patient with our staff, and he is very knowledgeable and great at troubleshooting and finding the problem. Having trust in our IT provider is critical, and we are happy to have found that in Alan. Thank you!
Security Awareness Training
Practical training backed by dedicated IT ownership.
Reduce risky clicks with practical phishing training tied to real employee workflows.
Close knowledge gaps with security guidance aligned to NIST best practices.
Improve incident reporting with clear escalation steps your staff can follow.
Support compliance needs with training tailored to operational requirements.
Keep training relevant through guidance from a dedicated technician who knows your environment.
Request a Quote for our Security Awareness Training
Trusted Guidance for Safer Daily Work
See why organizations value direct ownership, practical support, and security-focused guidance.
Celia Yapita
People and Operations Director, New Mexico Centre on Law and Poverty
The team at Crumbacher are always friendly and knowledgeable. We highly recommend them to anyone looking for a fantastic IT support team!
Angel Franco
Practice Manager, Western Dermatology Consultants
We at New Mexico School for the Deaf are a long-time customer and have had the pleasure of working with this company for many years. We have consistently reaped the benefits of their state-of-the-art products and excellent technical support, which always exceed our expectations. As a school, reliable equipment and prompt service are essential to keeping everything running smoothly, and they have never let us down. In the world of technology, it makes a lot of sense to stay with a good thing when you have found it. A special thank you goes to service technician Bill Murdoch, whose attention to detail, friendly professionalism, and expertise have made a real difference for our staff. We highly recommend this company to any organization looking for dependable service and a partner they can trust.
Sam Montoya
IT Director, New Mexico School
We love working with Crumbacher! We have leased multiple machines through them for many years, and it has always been a pleasure to work with them. Their technicians are knowledgeable and prompt when we need help, even with our remote location!
Cristiano
Director of Information Technology, Ojo Spa Resorts
Rihanna with Crumbacher Business Solutions helped solve my printer connectivity and set up my scanning needs beautifully. My connectivity issues were more difficult to solve than expected, but Rihanna was persistent, showing follow through and checking up with me to make sure she had done her job correctly. She set up my scanning in a heartbeat. Since then, my printer has been a hammer. When I need it, it’s there, and it works. No questions. Thanks Rihanna. I do, however, take issue with printers that struggle to stay connected to Macs. 25 years ago, yes. Now, with Apple’s prevalence in our lives there should be no excuse. Bad HP.
Samuel Gerberding
GM, Inn of the Governors
My dental practice has had an excellent experience working with Crumbacher Business IT services. Travis has been incredibly responsive, knowledgeable, and proactive in keeping our practice running smoothly. In a dental office, reliable IT support is essential, and he consistently addresses issues quickly and helps us prevent problems before they arise.
It’s reassuring to know we have an IT team we can trust when we need them. I highly recommend Crumbacher to any business looking for professional, dependable IT support.
Pino Periodontics
Curtis M. Dental Industry
Real-World Security Habits That Reduce Everyday Risk
When staff needed fast, dependable help, Crumbacher delivered responsive support, stronger trust, and smoother day-to-day operations.
After repeated dead ends with other providers, Crumbacher restored six systems and key devices in under 30 minutes.
A distributed organization needed dependable printer and copier support; Crumbacher delivered rapid, efficient help across New Mexico.
Trusted By
Our Awards
Security Awareness Training Built for Real Work
Practical employee risk reduction
Phishing Awareness
Reduce risky email clicks
Employees are often the first to see a suspicious email, attachment, or login prompt. Training gives them a practical process for spotting warning signs before a mistake turns into downtime or data exposure.
Crumbacher can align phishing education with the tools, email systems, and user roles already in place. That means examples feel relevant, guidance is easier to apply, and your team gains clearer steps for reporting anything questionable.
Password Security
Strengthen login habits
Strong passwords and account security are basic, but they are easy to overlook when employees are busy. Training helps your team understand why password reuse, weak credentials, shared logins, and unverified access requests create operational risk.
Guidance can be paired with your broader IT controls, including endpoint support, cloud access, antivirus, and monitoring. The goal is to make safer account habits part of daily work, not another disconnected rule.
Social Engineering
Spot manipulation sooner
Many incidents start with routine communication that feels normal at first. Security awareness training helps employees recognize impersonation attempts, urgent payment requests, fake vendor messages, and other social engineering tactics.
Crumbacher focuses on clear decision-making: pause, verify, and escalate. By connecting training to vendor coordination, internal approvals, and real business workflows, your team gets practical steps for reducing avoidable risk.
Data Handling
Protect sensitive data
Employees need simple guidance for handling files, customer information, financial records, and internal documents. Training helps define what safe sharing looks like across email, cloud storage, printers, and business applications.
Because Crumbacher manages the broader technology stack, training can reflect the systems your team actually uses. This supports better consistency, fewer risky workarounds, and stronger alignment with operational and compliance requirements.
Incident Reporting
Report issues faster
Fast reporting can limit the impact of a suspicious message, lost device, unusual popup, or unexpected account activity. Training gives employees a clear path for what to report, who to contact, and what not to do next.
Crumbacher reinforces incident response with practical escalation guidance and direct support from technicians who understand your environment. That helps reduce confusion and supports a more organized response when concerns arise.
Ongoing Reinforcement
Reinforce safer behavior
Security awareness should improve over time as your systems, users, and risks change. Ongoing reinforcement helps keep security habits fresh instead of becoming a once-a-year checkbox.
Crumbacher can support recurring reviews, practical updates, and training focus areas based on real operational needs. With dedicated IT ownership, employee education stays connected to monitoring, backups, endpoint support, and the rest of your security program.
Our Partners
Measured Support for Stronger Security Habits
300
Businesses Trusting IT Services
0.837
Avg Reduction In Recurring IT Issues After 3 Mo
94.6%+
First Call Issue Resolution Rate
Build Safer Habits Across Your Team
Security awareness training helps turn employees into a stronger part of your layered cybersecurity approach. Instead of relying only on tools, filters, and monitoring, your team learns how to recognize suspicious emails, unsafe links, social engineering attempts, password risks, and common data handling mistakes.
Crumbacher connects training to the way your business actually operates. Guidance can be aligned with your users, devices, cloud systems, compliance needs, and day-to-day workflows, so the information feels practical instead of generic. With a dedicated technician who understands the full technology stack, security education becomes part of a broader plan to reduce risk, improve reporting, and support business continuity.
Training That Fits Daily Operations
Security training is most effective when it is clear, repeatable, and connected to real workplace behavior. Crumbacher helps your team understand what to watch for and what to do next when something seems off.
- Phishing and suspicious email recognition
- Password and account security practices
- Safe file sharing and data handling
- Social engineering and impersonation awareness
- Incident reporting and escalation guidance
This practical approach supports employees without overwhelming them. Training reinforces the same security priorities used across monitoring, antivirus, backups, firewall management, and daily IT support.
Keep Security Awareness Moving Forward
Security awareness training works best when it is not treated as a one-time requirement. Risks change, employees change roles, and attackers adjust their tactics. Crumbacher supports ongoing education as part of a broader security program focused on prevention, readiness, and practical response.
Your dedicated technician can help identify where training should focus based on your environment, common user questions, security tools, and operational needs. That continuity makes it easier to reinforce the right behaviors over time. The result is a more informed team, clearer escalation paths, and stronger alignment between employee habits and the technical protections already in place.
Strengthen Your Team's Security Habits
Give your team practical guidance that supports safer daily decisions.
Explore Related Security and IT Services
Frequently Asked Questions
What does security awareness training include for my business?
Security awareness training focuses on teaching your team how to spot and respond to threats like phishing, suspicious emails, password risks, and data handling mistakes. Training is tailored to your daily operations, user roles, and industry compliance requirements. You get practical guidance, real-world examples, and escalation steps that fit your business environment, all supported by a dedicated technician who understands your technology stack.
How can security awareness training help reduce cybersecurity risks?
Security awareness training empowers your employees to recognize and avoid common cyber threats that can bypass technical safeguards. By building safer habits around email, passwords, and data handling, you strengthen your first line of defense against breaches. This reduces the risk of costly incidents and supports business continuity by making security a part of your everyday workflow.
How is the training delivered and tailored to our specific needs?
Training is provided both onsite and remotely, with sessions customized to your team’s roles, workflows, and compliance requirements. A dedicated IT professional works directly with you to identify risk areas and deliver content relevant to your environment. This hands-on approach ensures the training addresses your real-world technology, not just generic scenarios.
How often should security awareness training be scheduled and what does it cost?
Training is typically recommended at least once per year, with additional refreshers or targeted sessions as your business grows or threats evolve. Costs vary based on team size, frequency, and any specific compliance needs. You can request a custom quote to match your organizational requirements and budget.
Why choose this provider for security awareness training over another IT company?
You benefit from local expertise, a comprehensive approach, and a dedicated technician who acts as your IT manager. Instead of generic training, guidance is integrated with your actual systems, workflows, and security priorities. This ensures your team receives ongoing support, practical advice, and training that truly fits your business, not just a one-time checklist.
