Alan G. with Crumbacher has been an amazing support for our team! He always responds quickly to requests for help, he is kind and patient with our staff, and he is very knowledgeable and great at troubleshooting and finding the problem. Having trust in our IT provider is critical, and we are happy to have found that in Alan. Thank you!
Backup-as-a-Service (BaaS)
Managed cloud backup with dedicated IT oversight.
Avoid data loss with cloud backup supported by 24/7 monitoring and dedicated technician oversight.
Reduce recovery confusion with documented backup reviews tied to business continuity planning.
Protect servers and key systems with managed backups aligned to your operational requirements.
Keep support streamlined through one lead technician who understands your full technology stack.
Improve resilience with backup checks, recovery planning, and ongoing IT management support.
Request a Quote for our Backup-as-a-Service (BaaS)
Trusted Backup Support for Business Continuity
See how dependable IT ownership helps organizations protect data and reduce disruption.
Celia Yapita
People and Operations Director, New Mexico Centre on Law and Poverty
The team at Crumbacher are always friendly and knowledgeable. We highly recommend them to anyone looking for a fantastic IT support team!
Angel Franco
Practice Manager, Western Dermatology Consultants
We at New Mexico School for the Deaf are a long-time customer and have had the pleasure of working with this company for many years. We have consistently reaped the benefits of their state-of-the-art products and excellent technical support, which always exceed our expectations. As a school, reliable equipment and prompt service are essential to keeping everything running smoothly, and they have never let us down. In the world of technology, it makes a lot of sense to stay with a good thing when you have found it. A special thank you goes to service technician Bill Murdoch, whose attention to detail, friendly professionalism, and expertise have made a real difference for our staff. We highly recommend this company to any organization looking for dependable service and a partner they can trust.
Sam Montoya
IT Director, New Mexico School
We love working with Crumbacher! We have leased multiple machines through them for many years, and it has always been a pleasure to work with them. Their technicians are knowledgeable and prompt when we need help, even with our remote location!
Cristiano
Director of Information Technology, Ojo Spa Resorts
Rihanna with Crumbacher Business Solutions helped solve my printer connectivity and set up my scanning needs beautifully. My connectivity issues were more difficult to solve than expected, but Rihanna was persistent, showing follow through and checking up with me to make sure she had done her job correctly. She set up my scanning in a heartbeat. Since then, my printer has been a hammer. When I need it, it’s there, and it works. No questions. Thanks Rihanna. I do, however, take issue with printers that struggle to stay connected to Macs. 25 years ago, yes. Now, with Apple’s prevalence in our lives there should be no excuse. Bad HP.
Samuel Gerberding
GM, Inn of the Governors
My dental practice has had an excellent experience working with Crumbacher Business IT services. Travis has been incredibly responsive, knowledgeable, and proactive in keeping our practice running smoothly. In a dental office, reliable IT support is essential, and he consistently addresses issues quickly and helps us prevent problems before they arise.
It’s reassuring to know we have an IT team we can trust when we need them. I highly recommend Crumbacher to any business looking for professional, dependable IT support.
Pino Periodontics
Curtis M. Dental Industry
From Backup Gaps to Reliable Recovery
When staff needed fast, dependable help, Crumbacher delivered responsive support, stronger trust, and smoother day-to-day operations.
After repeated dead ends with other providers, Crumbacher restored six systems and key devices in under 30 minutes.
A distributed organization needed dependable printer and copier support; Crumbacher delivered rapid, efficient help across New Mexico.
Trusted By
Our Awards
Managed Backup Services Built for Business Continuity
Practical protection and recovery planning
Backup Assessment
Find Risk Before Data Loss
Effective backup starts with knowing what data, applications, and systems your business cannot afford to lose. Crumbacher reviews your current backup coverage, retention needs, recovery priorities, and infrastructure dependencies to identify gaps before they become emergencies.
This assessment helps align backup strategy with daily operations, compliance considerations, and business continuity goals.
Cloud Backup
Keep Copies Offsite Safely
Cloud backup gives your organization an offsite layer of protection for important business data. Crumbacher helps configure and manage backup workflows so critical files and systems are protected without creating extra work for your team.
Backups are supported as part of the broader IT environment, making it easier to coordinate recovery, security, storage needs, and vendor communication through one connected support process.
Server Backup
Protect Core Business Systems
Servers often hold the applications, shared files, and databases that keep operations moving. Crumbacher supports server backup planning by reviewing what needs protection, how often backups should run, and how recovery should be prioritized.
This helps reduce downtime risk and gives your dedicated technician a clear understanding of how server recovery connects to users, networks, security, and business workflows.
Endpoint Backup
Secure Data on User Devices
Important data does not always live on a server. Key workstations, laptops, and mixed PC and Mac environments may contain files, profiles, or local application data that should be protected.
Crumbacher helps evaluate endpoint backup needs as part of your larger technology stack, making it easier to reduce data loss exposure and support users when devices fail, are replaced, or need repair.
Recovery Review
Know What Can Be Restored
A backup is only valuable if it supports a realistic recovery process. Crumbacher helps review backup status, confirm recovery priorities, and document what should happen when systems or files need to be restored.
This practical recovery focus helps your organization avoid confusion during outages and gives your dedicated technician the context needed to coordinate next steps quickly and clearly.
Continuity Planning
Plan for Operational Recovery
Backup-as-a-Service works best when it is connected to business continuity and disaster recovery planning. Crumbacher helps align backup decisions with acceptable downtime, critical systems, cybersecurity concerns, and operational requirements.
By connecting backup planning with managed IT support, network oversight, and lifecycle reviews, your business gains a more complete path to resilience.
Our Partners
Backup Support Measured by Continuity and Control
300
Businesses Trust IT Services
0.837
Recurring IT Issue Reduction After 3 Mo
94.6%+
First Call Resolution Rate
Protect Critical Data Without Adding IT Complexity
Backup-as-a-Service protects more than files. It protects productivity, customer service, accounting records, operational systems, and the confidence to keep working when hardware fails, data is deleted, or a security event disrupts access.
Crumbacher designs backup coverage around the systems your organization actually depends on, including servers, cloud resources, workstations, and business-critical data. The goal is practical continuity: backups that are monitored, reviewed, and supported by a dedicated technician who understands your environment.
Instead of treating backup as a separate tool, it becomes part of your broader IT strategy, alongside cybersecurity, network management, lifecycle planning, and disaster recovery.
Backup Coverage Designed Around Real Operations
A reliable backup plan should be easy to understand, regularly reviewed, and matched to your recovery needs. Crumbacher helps identify what must be protected, where gaps exist, and how backup fits into day-to-day operations.
- Cloud backup for critical business data
- Backup reviews tied to operational risk
- Monitoring to help identify failed jobs
- Recovery planning for business continuity
- Dedicated technician ownership and follow-through
This gives your team a clearer path from backup coverage to recovery readiness, with support that is connected to the rest of your technology environment.
Strengthen Recovery Planning With Dedicated Oversight
Many organizations discover backup problems only after they need to recover. Backup-as-a-Service helps reduce that risk by bringing your backup systems into a managed support process with review, monitoring, documentation, and technician accountability.
Your dedicated technician acts like an IT manager, helping coordinate backup decisions with server management, cybersecurity, vendor communication, and long-term technology planning. That means recovery requirements are not handled in isolation.
For small and medium-sized businesses, this provides enterprise-level backup support without adding another disconnected vendor relationship. The result is a more resilient environment and a clearer recovery path when problems happen.
Request a Backup-as-a-Service Quote
Protect critical data with managed backups built around continuity.
Related Services for Data Protection
Frequently Asked Questions
What is included with backup-as-a-service (BaaS) for my business?
Backup-as-a-Service (BaaS) provides automated, secure cloud backups for your critical business data, including servers, workstations, and key applications. You benefit from continuous monitoring, routine backup testing, and scheduled recovery drills. A dedicated technician ensures your backups meet business continuity needs and compliance requirements, so you are prepared for accidental deletion, ransomware, or hardware failure.
How does backup-as-a-service (BaaS) help protect against data loss?
Backup-as-a-Service (BaaS) helps safeguard your data by automatically storing encrypted copies offsite, protecting against local disasters, hardware failures, and cyber threats. If data is lost or compromised, you can quickly restore files, systems, or entire environments with minimal downtime. This approach keeps your operations running smoothly and ensures business continuity even in the event of unexpected incidents.
How is the backup process managed for different devices and systems?
Your backup plan is tailored to your environment and covers PCs, Macs, servers, and cloud applications. A dedicated technician regularly reviews, tests, and adjusts backup settings to align with your operational needs. You get proactive status updates and expert guidance on retention policies, compliance, and recovery procedures, ensuring no critical data is overlooked.
How long does it take to set up managed backups for my company?
Most backup solutions can be set up within a few days, depending on the size and complexity of your infrastructure. The process includes an initial assessment, configuration of backup schedules, and a test restore to verify everything works. Your dedicated technician coordinates setup to minimize disruption and ensures all key data sources are protected from day one.
Why choose a local provider for backup-as-a-service (BaaS) in New Mexico?
Choosing a local provider means you get rapid, onsite response and a technician who understands your unique business environment. You benefit from tailored solutions that reflect local compliance, network, and operational needs. Direct support reduces vendor communication issues and provides peace of mind, knowing your backups are managed by a partner invested in your community’s success.
